Golden, CO
Minimum Security Clearance Requirement: US Citizenship Required – Clearable to
Top Secret (TS)/DOE Q
A full time support contract position. Expected to perform emergency support (after
hours) as needed. Will be accountable
for all aspects of the below listed functions and will be expected to provide
feedback to Federal Information Services staff both verbally and in written
reporting.
Duties and Responsibilities:
A position in Information Services responsible for various aspects of help
desk duties including but not limited to:
·
TrackIT Help Desk Software
·
Resolve help desk requests as necessary
·
Monitor TrackIT for performance and reliability
·
Troubleshooting issues
·
Video Conferencing
·
Monitors requests for video conferences in TrackIT
·
Setup video conferences
·
Maintain and Troubleshoot video conferencing equipment
·
Software Imaging
·
Builds, maintains, and deploys standard desktop configuration
images
·
New Technologies
·
Acts as desktop integration specialist for new technologies
·
Acts as a backup to Help Desk Coordinator
·
New workstations and laptops
·
Image and deploy new equipment
·
Inventory Management
·
Maintain all inventory policy and procedure documentation
·
Maintain and perform inventory excess procedure and
documentation
·
Ensure all inventory is accounted for
1
Source Consulting, Inc. is an Equal Opportunity Employer and strives for
diversity. Careers with 1 Source Consulting feature excellent growth, very competitive
health and welfare benefits, and 401(k) program
with a Company match.
Please
forward your resume along with salary requirements to careers@1-sc.com, placing
Helpdesk Technician (09-091) in the subject line. All resumes go directly to a
recruiter for consideration. Candidates only, no agencies.