Winchester, VA
Minimum Security Clearance Requirement: US Citizenship Required
Duties and Responsibilities:
This position is part of the FEMA Operational TEAM. The
successful candidate will serve as a Billing Analyst and Disaster Support
Specialist. Perform work needed for the overall Telecom OPS TEAM such as
Billing Reconciliation, Provisioning, and Customer Support Desk Functions etc. Some
local and out of state travel will be
required. Disaster support will include but is not limited to order processing
and associated billing reconciliation as well as On Disaster Site wireless and satellite
device activation. Must be able to work some weekends and nights for disaster
support. OPS TEAM Hours of Operation: 7:30 AM – 8PM with “on call” schedule for
evening and weekends.
Qualifications:
·
2-3 years Telecom Experience working
with Wireline, wireless devices, and satellite devices and services.
·
Business Administration experience
·
Solid knowledge of Microsoft Office
Suite (advanced Excel)
·
Broad understanding of the ordering
and billing process
·
Knowledge of data requirements
needed for billing and ordering
·
Strong knowledge of tracking order
to fulfillment (customer acceptance and signoff)
·
Analytical and problem solving
skills
·
Reporting skills
Required:
·
Great phone etiquette and
verbal/written communication skills
·
Excellent excel skills (v-lookup,
Pivot Tables etc.)
·
Ability to multitask and respond to
ever changing demands
1
Source Consulting, Inc. is an Equal Opportunity Employer and strives for
diversity. Careers with 1 Source Consulting feature excellent growth, very
competitive health and welfare benefits, and 401(k)
program with a Company match.
Please
forward your resume along with salary requirements to careers@1-sc.com,
placing Billing Requisition Analyst (10-018) in the subject line. All resumes
go directly to a recruiter for consideration. Candidates only, no agencies.