Location: Washington, DC
Security Clearance Eligibility: Active Public Trust clearance is required
Duties and Responsibilities:
1 Source is looking for a UX Researcher to work collaboratively with other contractors and federal staff at the Alcohol and Tobacco Tax and Trade Bureau (TTB) to help improve the user experience for distillers, brewers, and others who come to TTB for a series of approvals.
One of the highest priority projects is to refactor our custom applications in order to provide a unified and simplified user experience for TTB. As part of this, we plan to do user research and customer journey mapping to better understand our customers and the key challenges faced in the interactions with TTB. From there, we will be prototyping and iteratively testing new designs, and hope to build a design library that can be used by the organization. Duties and responsibilities include, but are not limited to:
Education and Years of Experience:
1 Source in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status.
1 Source is an Equal Opportunity Employer and strives for diversity. Careers with 1 Source feature excellent growth, very competitive health and welfare benefits, and 401(k) program with a Company match.